Terms and Conditions - JK Enterprise Landscape Supply

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JK Enterprise Landscape Supply, LLC

4.6

Based on 45 reviews

JK Enterprise Landscape Supply, LLC

4.6

review us on See all reviews

1721222992

Order was easy to place online. Driver was friendly, delivery went smooth.

1718206282

1710855828

UPDATE: So after 4 years of a really good experience, this year was the opposite experience. I placed an order as I had in previous years and selected the 1-2 day delivery window. After 2 days and not hearing anything, I reached out to JKE to get an update on the expected delivery date. The person I was directed to was less than helpful and told me the only person that could help me was the sales account manager who is not in the office for until Monday and directed me to their voicemail. I did not get a response from them and I called back, the person I was directed to still would not help and continued to direct me to a line that dropped me to a voicemail. The person I was directed to then told me it was my issue by asking for a Friday delivery (even though Friday was two days after my order date). When the account person finally called me, I was told all pallet deliveries were 10 days out at a minimum. that was policy. So my question is, why does the site offer 1-2 day delivery when it is policy that is cannot be delivered in this window. In previous orders, that was not the case and people were communicative - not this year. Not sure what changed, but I cancelled the order and will not work with JK Enterprises again.This is my fourth year getting 10+ yards of mulch from JK Enterprise Landscape Supply, LLC and I couldn't be happier. It was delivered by a very courteous driver who went the extra bit when dumping the mulch and avoiding our other plantings. I will definitely order form them again!

Daniel Milihram

1706026574

1694286728

1684847410

Did what they said they were going to do and did it well! Thank you!

Angel McKenrick

1684588777

The mulch delivery was prompt, good price, good quality, and was delivered exactly where I need it. Will definitely use again!

Zorina Simeonova

1684339312

Fantastic experience. We ordered black mulch which was delivered 3 days later. Communication from both the company and the driver was implacable. I will definitely use them again

1683992642

Saeid Rahnavard

1683852954

Quality top soil and excellent customer service and ontime delivery. The driver was very friendly and dumped the soil at the lilocation that I wanted.

Oscar armando Menjivar linares

1676725827

Alfonso Cardenas

1673956902

Best for All your lawn materials

1669835618

1660152839

I ordered a truckload of black mulch; we were able to coordinate the delivery to the proper date and time, and the delivery person was very accommodating about specifically where I wanted the load dumped. It's going to take much of the summer to distribute it all!

1651155248

The price was good, customer service great and they delivered on time. Great experience. Will use again next year for our mulch and soil.

1650650480

Good quality mulch. I’ll be a repeat customer.

1649368755

natalia raphael

1649260265

Excellent, prompt service. Great product (I ordered 20 cubic yds shredded hardwood Mulch). Driver courteous.

1649178684

This is the second time I've ordered and everything is satisfactory! Deliveries arrive when stated and the drivers are cordial. No complaints from me.

1649164240

High quality product... We purchased 10 yards of double shredded hardwood mulch on 3/14/22. Delivered on time and where I wanted it. Filled less than 1/2 of a yard bag with unacceptable pieces, which is much less than most places. Only took off 1 star for understandably charging a delivery fee this year, obviously due to high gas prices... I hope that fee goes away if gas prices return to "normal" next year.

1649092976

Always dependable, always quality products, and always below competition price. I’ve used them for years and expect to continue with them. Totally recommend.

1647392993

Pésima atención, dise en la página que sierran a las 5pm y si llegas a las 4:45 ya no te atienden.

1643195158

Miriam Zimmerman

1637676821

Got just what I wanted, delivered quickly. Thank you!

1637089871

1634925069

Quality mulch at a reasonable price. Friendly staff.

1622901520

Delivered some high quality mulch. Great service thanks.

1622677853

Excellent quality mulch delivered when scheduled and went above and beyond when dealing with local traffic on a Friday. I would definitely choose JK again.

1620134312

Easy ordering, great communication through delivery, products arrived as ordered, completely satisfied and will order again

Cynthia Johnson

1619707716

Quick delivery, nice stone.

alfonso cardenas

1614273327

Best mulch and soils for any project around the yard

Adrian Rodriguez

1591758826

Stephen Nicholas

1589662126

My elderly parents recently purchased 8 yards of composted leaf mulch for their vegetable garden and the entire load was dispersed with small pieces of plastic, which only became evident after several rains. Needless to say this was unacceptable and the intended use was made known while purchasing. JK gets their leaf compost through Loudon and Fairfax municipal plants, and apparently some loads have this plastic issue. We went up to JK a few days later and spoke with Jess on the matter. He was very understanding. Within a couple days they had organized a crew to come out and remove the compost, as well as to refund the bill. Be forewarned before buying leaf compost. The quality of what you receive is a crapshoot. But the folks at JK honored their word and are a business with integrity.

Ines Hernandez19750@live.com

1583761561

alfonso cardenas

1582918832

Best mulch and soil in northern Virginia and maryland

1573505985

1559768027

1554151725

1553103737

1551918383

1542730821

Blair Fitzpatrick

1541173075

Great company. They went out of their way to help me with a firewood delivery issue. Imagine a company that understands the value of customer service and the desire to do the best job, that is JK Enterprises. Kind and helpful people working there.

1524326762

frankie Argueta

1521604991

1518103538

Good people great service and good products..

Terms

Delivery is at the discretion of JK Enterprise Landscape Supply, LLC, delivery times may vary. Monday through Friday, Half days on Saturday
Delivery locations must be clearly marked and accessible by truck
Natural materials may settle
Natural materials may vary in consistency, color, size etc..
Dyed products need 24 hours of dry time
Dyed products must not be applied 24 hours prior to a precipitation event
Opened or applied landscape materials can not be returned
Some products can not be returned – Bulk material
A re-stocking fee will be applied to orders refused by customer upon delivery

INSTALLATION INSTRUCTIONS FOR COLOR ENHANCED MULCH

For ideal results it is recommended that Color Enhanced Mulch be installed on bright, sunny days with no forecast of rain. JK Enterprise Landscape Supply is not responsible for mulch that fades or washes out due to exposure to excessive water.

Mulch must be installed and be kept moisture free for 24-36 hours. Moisture can be in the form of automatic watering devices or via inclement weather (Rain or Snow).

No Refunds or Exchanges will be permitted

PROPERTY DAMAGE RELEASE WAIVER

Customer shall be responsible to ensure that site location for trucks is adequately and fully accessible by JK Enterprise Landscape Supply, LLC. Customer shall defend, indemnify and hold harmless from any and all claims, damages, suites, costs and liabilities, including attorney fees and legal expenses, arising out of the customers’ request and use of JK Enterprise Landscape Supply, LLC equipment and trucks for off road purposes.

Please visit our FAQ for more information about our delivery process and dyed mulch products.